Terms of service

Last updated: 07/04/25

Welcome to Verto! These terms and conditions outline the rules and regulations for the use of our website, accessible at https://vertoshoes.in. By accessing this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our website.

1. General Information

This website is operated by Verto, a custom footwear brand based in Pune, India. Throughout the site, the terms “we”, “us”, and “our” refer to Verto. We offer this website, including all information, tools, and services available to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

To use this website or make a purchase, you must be at least 18 years old or under the supervision of a parent or guardian. By using this site, you represent that you meet these requirements.

3. Custom Product Disclaimer

All shoes sold by Verto are custom-made based on each customer's preferences, size, and specifications. Due to the personalized nature of our products, we do not accept any returns, exchanges, or offer refunds.

Please ensure that all measurements, selections, and customizations are accurate before placing your order.

4. Product Descriptions

We strive to be as accurate as possible when displaying product colors, materials, and designs. However, actual colors and textures may vary slightly due to screen settings and material availability.

5. Pricing & Payments

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Prices and availability are subject to change at any time without notice.

Payments are securely processed via Shopify’s integrated payment gateway. By submitting your payment information, you authorize us to charge the total amount for your order.

6. Order Acceptance

After placing your order, you will receive an email confirming the details. This acknowledgment does not guarantee order acceptance. We reserve the right to cancel or refuse an order at our discretion for reasons such as inaccurate information, payment issues, or suspected fraud.

7. Shipping & Delivery

We currently ship across India. Estimated delivery times are displayed during checkout but may vary depending on production timelines, delivery location, and courier availability.

Once dispatched, you will receive a tracking number. Verto is not responsible for delays caused by courier partners or external factors.

8. Intellectual Property

All content on this site, including product photos, branding, text, and logos, is the intellectual property of Verto and is protected under applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Verto shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our website or products.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after any changes implies acceptance of the new Terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: vertoshoesindia@gmail.com
🌐 Website: https://vertoshoes.in
📍 Location: Pune, Maharashtra, India